Availability: In Stock

Brand Lands, Hot Spots And Cool Spaces : Welcome To The Third Place And The Total Marketing Experience

SKU: 9780749445737

Kshs 995.00

Kshs Loading...

To successfully establish an emotional bond with the customer, marketers have to access the mind and heart; put the customer in the right mood, make them feel good, and they are more likely to spend money. In this riveting book, Dr Christian Mikunda analyzes how this is achieved. From the Peggy Guggenheim Museum in Venice to Caesar’s Palace in Las Vegas, from Swarovski’s Crystal Worlds in Austria to the Guinness Store House in Dublin, Brand Lands, Hot Spots and Cool Places, takes you on on an exhilarating voyage of today’s spectacular ‘third places’ – the new ‘experience worlds’ – and how they are created.

This book observes how a visitor’s emotions are influenced through light, colour, shows, core attractions and sensory experiences. It will teach any marketing or business professional how themed, or rather staged, marketing has become de-rigueur in today’s leisure-entertainment business.

  • Classifications: Sales & marketing
  • Readership:Professional & Scholarly
  • Format: Paperback softback 240 pages

ISBN : 9780749445737

Published : 3 Mar 2006

Author : Christian Mikunda

Main Material : Paperback softback

Publisher : Kogan Page Ltd

Size : 233 x 150 (mm)

Weight : 400g

1 in stock

Delivery Information

We strive to ensure all orders are processed and delivered promptly.

  • Order Processing: Orders are processed within 1–2 business days upon confirmation of order & payment.
  • Delivery Timeline: Standard delivery typically takes 1–3 business days, depending on your location and courier availability.
  • Shipment Updates: Once your order is dispatched, our sales agent shall contact you regarding the progress of your delivery.
  • Delays: While we aim to deliver on time, unforeseen delays may occur due to customs clearance, courier challenges, or external factors. We will keep you updated should any delays arise.

Returns & Exchanges

We value your satisfaction and aim to make returns as smooth as possible.

  • Eligibility: Items may be returned within 7 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
  • Non‑Returnable Items: Certain items such as story books / novels, offer / clearance products, personalized orders cannot be returned.
  • Return Approval: All return requests must be reviewed and approved by our team before the item is sent back.
  • Return Shipping: Return shipping costs are the responsibility of the customer unless the item received was damaged, defective, or incorrect.
  • Refunds: Approved refunds will be processed within 5–7 business days after the returned item is inspected. Refunds are issued through the original payment method.
  • Exchanges: If you wish to exchange an item, please contact us to confirm availability via our official EYS WhatsApp / call on +254 726 522 108.