Never Split The Difference : Negotiating As If Your Life Depended On It
Availability: In Stock

Never Split The Difference : Negotiating As If Your Life Depended On It

SKU: 9781847941497

Kshs 1,500.00

Kshs Loading...

‘A master of persuasion.’ Forbes’This book blew my mind.’ Adam Grant, bestselling author of OriginalsA former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. ‘Filled with insights that apply to everyday negotiations.’ Business Insider’A stupendous book.’ The Week’It’s rare that a book is so gripping and entertaining while still being actionable and applicable.’ Inc.
 

  • Classifications: Business strategy, Business negotiation
  • Readership:Professional & Vocational
  • Format: Paperback softback 288 pages

ISBN : 9781847941497

Published : 23 Mar 2017

Author : Chris Voss, Tahl Raz

Language : English

Main Material : Paperback softback

Publisher : Cornerstone

Size : 128 x 198 x 22 (mm)

Weight : 206g

1 in stock

Categories: ,

Delivery Information

We strive to ensure all orders are processed and delivered promptly.

  • Order Processing: Orders are processed within 1–2 business days upon confirmation of order & payment.
  • Delivery Timeline: Standard delivery typically takes 1–3 business days, depending on your location and courier availability.
  • Shipment Updates: Once your order is dispatched, our sales agent shall contact you regarding the progress of your delivery.
  • Delays: While we aim to deliver on time, unforeseen delays may occur due to customs clearance, courier challenges, or external factors. We will keep you updated should any delays arise.

Returns & Exchanges

We value your satisfaction and aim to make returns as smooth as possible.

  • Eligibility: Items may be returned within 7 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
  • Non‑Returnable Items: Certain items such as story books / novels, offer / clearance products, personalized orders cannot be returned.
  • Return Approval: All return requests must be reviewed and approved by our team before the item is sent back.
  • Return Shipping: Return shipping costs are the responsibility of the customer unless the item received was damaged, defective, or incorrect.
  • Refunds: Approved refunds will be processed within 5–7 business days after the returned item is inspected. Refunds are issued through the original payment method.
  • Exchanges: If you wish to exchange an item, please contact us to confirm availability via our official EYS WhatsApp / call on +254 726 522 108.