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Interpersonal Communication : Everyday Encounters

SKU: 9780357032947

Kshs 13,680.00

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INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS, 9th Edition, relates theory and skills directly to students’ everyday interactions as it delivers a solid introduction to interpersonal communication. An emphasis on cultural diversity is thoroughly woven throughout the new 9th edition, empowering you with the skills you need to effectively communicate with people who may not share a similar background. The new edition also features increased coverage of social media, including a section in every chapter that discusses connections between chapter themes and social media. The MindTap Mobile App, fully integrated with the text, lets you learn when and wherever you want. Read or listen to the text and study with the aid of instructor notifications, flashcards and practice quizzes.

 

Format: Paperback / softback 432 pages

Classifications: Theatre studies, Speaking / pronunciation skills, Plays, playscripts

ISBN : 9780357032947

Published : 1 Jan 2019

Author : Julia Wood

Size : 204 x 250 x 20 (mm)

Weight : N/A

Out of stock

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