Availability: Out of Stock

Success In Communication

SKU: 9780719545238

Kshs 1,355.00

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This book describes the role of communication in business – including the effects of information technology – and aims to develop the skills necessary for effective business communications. It provides syllabus coverage for the following examinations – LCCI English for Business and English for Commerce (1st and 2nd levels); Pitman English for Business Communication (Intermediate and Advanced); RSA Communication in Business (Stages I and II); Group Secretarial Examinations; City and Guilds Communication Skills.

 

Format: Paperback / softback 368 pages, line drawings, half-tones

Classifications: Business communication & presentation

ISBN : 9780719545238

Published : N/A

Author : Stuart Sillars

Main Material : Paperback softback 368 pages, line drawings, half-tones

Size : 138 x 216 x 20 (mm)

Weight : 518g

Out of stock

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