Collins Hotel & Hospitality English [Workbook only]
Kshs 500.00
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.*4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.*The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
- Classifications: English,
- Readership:ELT TEFL
- Format: Paperback 160 pages
ISBN : 9780007462995
Published : 12 Feb 2012
Author : Mike Seymour
Main Material : Paperback
Publisher : HarperCollins Publishers
Size : 148 x 210 (mm)
Weight : 281g
31 in stock