Availability: In Stock

Collins Hotel & Hospitality English [Workbook only]

Author: Mike Seymour
SKU: 9780007462995

Kshs 500.00

  • Classifications: English,
  • Readership:ELT TEFL
  • Format: Paperback 160 pages

ISBN : 9780007462995

Published : 12 Feb 2012

Author : Mike Seymour

Main Material : Paperback

Publisher : HarperCollins Publishers

Size : 148 x 210 (mm)

Weight : 281g

31 in stock

Description

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.*4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.*The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.

  • Classifications: English,
  • Readership:ELT TEFL
  • Format: Paperback 160 pages

1 x COLLINS HOTEL AND HOSPITALITY ENGLISH – MIKE BOOK