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Lead From The Heart : Transformational Leadership For The 21St Century
SKU: 9781837822768
Kshs 2,950.00
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This groundbreaking book shows how trading in the old business playbook for heart‑led leadership strategies creates dedicated employees and higher levels of performance. It challenges the common belief that the heart has no place in workplace management, arguing that the idea of the heart as Kryptonite in leadership is misguided. In this revised and updated edition of his classic work, leadership and engagement expert Mark C. Crowley provides irrefutable proof that we were wrong. He will show you:
– how traditional leadership practices are failing
– how to keep employees satisfied and productive
– how to help employees feel valued, respected, appreciated, developed, and cared for
– an entirely new model of leadership that matches the needs and motivations of 21st‑century workers
– that recent medical and social‑science discoveries prove it’s the heart, not the mind, that drives human motivation and achievement
Lead From The Heart represents a future where management and employees work toward a common goal, empowering employees to take ownership of their work. When you “Lead From The Heart,” your people will follow.
Format: Paperback / softback 304 pages
Classifications: Business & management, Business strategy, Management: leadership & motivation
ISBN : 9781837822768
Published : 22 Sep 2023
Author : Mark C. Crowley
Size : 139 x 215 x 24 (mm)
Weight : N/A
Out of stock
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