Leadership Is Language the Hidden Power of What Yo
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‘Full of compelling advice on how to lead more effectively by choosing your words more wisely’ – ADAM GRANT, author of Originals and Give and TakeFT Book of the MonthYour words matter more than you thinkMost of us use the language we inherited from a time when workers worked with their hands and managers worked with their heads. Today, your people do much more than simply follow orders. They contribute to performance and solve problems, and it’s time we updated our language to reflect that. In Leadership Is Language, former US Navy captain L. David Marquet offers a radical playbook to empower your people and put your team on a path to continuous improvement. The framework will help you achieve the right balance between deliberation and action, and take bold risks without endangering your mission. Among other things, you’ll learn:·
How to avoid the seven common sins of questioning, from binary questions (should we do A or B?) to self-affirming questions (B is the better option, right?)·
Why you should vote first, then discuss, when deciding on a plan with your team, rather than voting after discussion·
Why it’s better to give your people information instead of instructionsAs a submarine captain, Marquet used his counterintuitive model of leadership to turn the worst-performing submarine crew into the best-performing one in the fleet, a story he recounted in his bestselling book Turn the Ship Around! Now, in Leadership Is Language, he draws on a wide range of examples, from the 2017 Oscars Best Picture mishap to the tragic sinking of the SS El Faro, to show you exactly how the words you use (and don’t use) impact how your people contribute.
Format: Paperback / softback 352 pages
Classifications: Designed for Key Skills: Communication, Communication studies, Political leaders & leadership, Management: leadership & motivation, Management decision making, Project management, Personnel & human resources management, Business communication & presentation, Media, information & communication industries
ISBN : 9780241373668
Published : 6 Feb 2020
Author : L.David Marquet
Size : 230 x 143 x 27 (mm)
Weight : N/A
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