Leadership & Mgt in Healthcare – Neil Gopee
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Now in its Third Edition, this best-selling textbook continues to support you on your journey from being an emerging registered healthcare professional through to becoming a competent care manager
Action points, case studies and strong practice guidelines enable you to understand how leadership and management theory applies to the care you deliver in a wide range of care settings
Fully updated throughout, the new edition includes:Â More case studies and examples from a wide range of care settings and countries
New key topics such as dimensions of leadership, NHS Change Model, transition to registered practitioner and revalidation requirements, emotional intelligence and resilience
A companion website with access to further case studies, journal articles and web links
This book is essential for nursing, health and social care students taking modules on leadership, management and transition to practice in their final year, as well as for newly qualified professionals or those seeking to refresh their skills.
Format: Paperback / softback 320 pages
Classifications: Health systems & services, Nursing management & leadership
ISBN : 9781473965027
Published : 10 Apr 2017
Author : Jo Galloway, Neil Gopee
Size : 171 x 242 x 17 (mm)
Weight : N/A
Out of stock
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