Leadership Without Easy Answers - Ronald a Heifetz
Availability: In Stock

Leadership Without Easy Answers – Ronald a Heifetz

SKU: 9780674518582

Kshs 0.00

Kshs Loading...

The economy is uncertain, education is in decline, cities are under siege, crime and poverty are spiraling upward, and international relations are roiling: we look to leaders for solutions, and when they don’t deliver, we simply add their failure to our list of woes. In doing so, we do them and ourselves a grave disservice. We are indeed facing an unprecedented crisis of leadership, Ronald Heifetz avows, but it stems as much from our demands and expectations as from any leader’s inability to meet them. His book addresses both of these problems, offering a practical approach to leadership for those who lead as well as those who look to them for answers.

Fitting the theory and practice of leadership to our extraordinary times, the book promotes a new social contract and a revitalization of our civic life just when we most need it. Drawing on a dozen years of research among managers, officers, and politicians in the public realm and the private sector, among nonprofits, and in teaching, Heifetz presents clear, concrete prescriptions for anyone who needs to take the lead in almost any situation, under almost any organizational conditions, no matter who is in charge. His strategy applies not only to people at the top but also to those who must lead without authority—activists as well as presidents, managers as well as workers on the front line.

Buy LEADERSHIP WITHOUT EASY ANSWERS – RONALD A HEIFETZ and more Books Online in Nairobi, Kenya at your doorstep and download our Android App or iOS App to get a discount.

Format: Hardback 368 pages
Classifications: Communication studies, Sociology & anthropology, Management & management techniques

ISBN : 9780674518582

Published : 22 Jul 1998

Publisher : Harvard University Press

Size : 243 x 162 x 27 (mm)

Weight : 646g

Category:

Delivery Information

We strive to ensure all orders are processed and delivered promptly.

  • Order Processing: Orders are processed within 1–2 business days upon confirmation of order & payment.
  • Delivery Timeline: Standard delivery typically takes 1–3 business days, depending on your location and courier availability.
  • Shipment Updates: Once your order is dispatched, our sales agent shall contact you regarding the progress of your delivery.
  • Delays: While we aim to deliver on time, unforeseen delays may occur due to customs clearance, courier challenges, or external factors. We will keep you updated should any delays arise.

Returns & Exchanges

We value your satisfaction and aim to make returns as smooth as possible.

  • Eligibility: Items may be returned within 7 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
  • Non‑Returnable Items: Certain items such as story books / novels, offer / clearance products, personalized orders cannot be returned.
  • Return Approval: All return requests must be reviewed and approved by our team before the item is sent back.
  • Return Shipping: Return shipping costs are the responsibility of the customer unless the item received was damaged, defective, or incorrect.
  • Refunds: Approved refunds will be processed within 5–7 business days after the returned item is inspected. Refunds are issued through the original payment method.
  • Exchanges: If you wish to exchange an item, please contact us to confirm availability via our official EYS WhatsApp / call on +254 726 522 108.