Learning to Fly, with Free Online Content : Practical Knowledge Management from Leading and Learning Organizations
Kshs 4,000.00
Kshs Loading...
Today, no one is, nor can be, an expert in everything. In every challenge, it is easy to feel that you dona t know enough to keep up with the accelerating pace of change inside our organisations, let alone the world outside. Start with the assumption that somebody somewhere has already done what you are trying to do.
How can you find out whom, and learn from them? Learning to Fly shows exactly how to put knowledge management theory into practice, sharing the tools used and the experience and insights gained by two leading practitioners. Completely updated for the second edition, Learning to Fly shares the authors’ experiences from BP and other leading knowledge organisations.and incorporates new material on implementation and best practice, including a CD–ROM with KM tools and exercises. ‘Chris Collison and Geoff Parcell show how new ideas and tools are making working and learning inseparable.’ –Peter Senge Note: CD–ROMDVD and other supplementary materials are not included as part of eBook file.
- Classifications: Management & management techniques
- Readership:Professional & Vocational
- Format: Paperback softback 332 pages
ISBN : 9781841125091
Published : 19 Nov 2004
Author : Chris Collison, Geoff Parcell
Main Material : Mixed media product, Paperback softback
Publisher : John Wiley and Sons Ltd
Size : 234 x 159 x 26 (mm)
Weight : 532g
4 in stock
Delivery Information
We strive to ensure all orders are processed and delivered promptly.
- Order Processing: Orders are processed within 1–2 business days upon confirmation of order & payment.
- Delivery Timeline: Standard delivery typically takes 1–3 business days, depending on your location and courier availability.
- Shipment Updates: Once your order is dispatched, our sales agent shall contact you regarding the progress of your delivery.
- Delays: While we aim to deliver on time, unforeseen delays may occur due to customs clearance, courier challenges, or external factors. We will keep you updated should any delays arise.
Returns & Exchanges
We value your satisfaction and aim to make returns as smooth as possible.
- Eligibility: Items may be returned within 7 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
- Non‑Returnable Items: Certain items such as story books / novels, offer / clearance products, personalized orders cannot be returned.
- Return Approval: All return requests must be reviewed and approved by our team before the item is sent back.
- Return Shipping: Return shipping costs are the responsibility of the customer unless the item received was damaged, defective, or incorrect.
- Refunds: Approved refunds will be processed within 5–7 business days after the returned item is inspected. Refunds are issued through the original payment method.
- Exchanges: If you wish to exchange an item, please contact us to confirm availability via our official EYS WhatsApp / call on +254 726 522 108.

