Success In Communication
Kshs 1,355.00
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This book describes the role of communication in business – including the effects of information technology – and aims to develop the skills necessary for effective business communications. It provides syllabus coverage for the following examinations – LCCI English for Business and English for Commerce (1st and 2nd levels); Pitman English for Business Communication (Intermediate and Advanced); RSA Communication in Business (Stages I and II); Group Secretarial Examinations; City and Guilds Communication Skills.
Format: Paperback / softback 368 pages, line drawings, half-tones
Classifications: Business communication & presentation
ISBN : 9780719545238
Published : N/A
Author : Stuart Sillars
Main Material : Paperback softback 368 pages, line drawings, half-tones
Size : 138 x 216 x 20 (mm)
Weight : 518g
Out of stock
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