SUPERCOMMUNICATORS HOW TO UNLOCK

From the author of the global bestseller, *The Power of Habit*: “This is not just a riveting read about how to understand others better. It’s also a revealing look at how to be understood.” – Adam Grant

“If you want to improve your communication skills at work and in life, this book is the place to start.” – Arthur C. Brooks, Professor, Harvard Business School, and #1 New York Times bestselling author

Who and what are supercommunicators? They’re the people who can steer a conversation to a successful conclusion, talk about difficult topics without giving offense, make others feel at ease, and share what they think. They’re brilliant facilitators and decision‑guiders.

In this groundbreaking new book, Charles Duhigg unravels the secrets of supercommunicators to reveal the art—and the science—of successful communication. He examines the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He reveals the conversational questions and gambits that bring people together and shows how even the most tricky encounters can be turned around. In the process, he explains how a CIA operative won over a reluctant spy, how a juror changed his peers’ view of an open‑and‑shut case, and what a doctor needed to do to engage a vaccine skeptic. Above all, he presents techniques anyone can master to connect with others, however tricky the circumstances. Packed with fascinating case studies and cutting‑edge research, this book will change the way you think about what you say and how you say it.

“Charles Duhigg goes through a mountain of research—and some riveting stories—and unearths practical tactics to show that anyone can become a more effective listener, speaker, and even social media poster.” – David Epstein, bestselling author of *Range* and *The Sports Gene*