The Goal a Process of Ongoing Improvement – Eliyahu M Goldratt
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Alex Rogo is a harried plant manager working ever more desperately to try and improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant – or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a colleague from student days – Jonah – to help him break out of conventional ways of thinking to see what needs to be done. Described by Fortune as a ‘guru to industry’ and by Businessweek as a ‘genius’, Eliyahu M. Goldratt was an internationally recognized leader in the development of new business management concepts and systems. This 20th anniversary edition includes a series of detailed case study interviews by David Whitford, Editor at Large, Fortune Small Business, which explore how organizations around the world have been transformed by Eli Goldratt’s ideas. The story of Alex’s fight to save his plant contains a serious message for all managers in industry and explains the ideas which underline the Theory of Constraints (TOC) developed by Eli Goldratt. Written in a fast-paced thriller style, The Goal is the gripping novel which is transforming management thinking throughout the Western world. It is a book to recommend to your friends in industry – even to your bosses – but not to your competitors!
Format: Paperback / softback 372 pages
Classifications: Business & management
ISBN : 9780566086656
Published : 17 Nov 2004
Author : Eliyahu M. Goldratt, Jeff Cox
Size : 228 x 153 x 21 (mm)
Weight : N/A
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